At Nurai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting or shopping on our website.

By using our website, you agree to the practices described in this Privacy Policy.

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Information We Collect

When you visit our website or place an order, we may collect the following information:

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Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by our payment partners)

• Order history

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Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and similar technologies

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How We Use Your Information

Your information helps us:

• Process and deliver your orders

• Communicate order updates

• Respond to customer inquiries

• Improve our website and services

• Send promotional emails (only if you choose to receive them)

• Prevent fraud and maintain website security

• Comply with legal obligations

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Payment Security

We do not store your debit card, credit card, or banking information.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption.

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Cookies

Our website uses cookies to:

• Improve your browsing experience

• Remember your preferences

• Analyze website traffic

• Enhance website performance

You may disable cookies through your browser settings, although some website features may not function properly.

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Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

• Payment gateways

• Shipping and courier partners

• Website hosting providers

• Email communication services

• Government authorities when legally required

These providers receive only the information necessary to perform their services.

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Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

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Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates about:

• New product launches

• Exclusive offers

• Promotions

• Seasonal collections

You can unsubscribe at any time using the link included in our emails.

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Your Rights

You have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of your personal data (subject to legal requirements)

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

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Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.​

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will always be available on this page with the revised effective date.